Privacy Policy - Secret Prompter

Infinity Partners, Inc. Privacy Policy
Effective June 22, 2026

This Privacy Policy explains how Infinity Partners, Inc., a Tennessee corporation (“Infinity Partners,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects information in connection with our websites, brands, products, consulting services, client portals, courses, training, product sales, warranty and support services, marketing consulting, AI consulting, AI products and services, automation services, content services, website services, and related communications.

Infinity Partners owns and operates the Secret Prompter brand and operating division. Secret Prompter is the brand and operating division through which Infinity Partners markets and sells discreet presentation systems. Infinity Partners also provides business, marketing, content, website, technology, automation, AI, training, course, and consulting services.

Payments, invoices, refunds, warranty obligations, returns, consulting services, customer support, and other transactions are handled by Infinity Partners, Inc., unless a written agreement or invoice expressly states otherwise.

This Privacy Policy applies to SecretPrompter.com, any Secret Prompter website or web page we own or operate, any Infinity Partners website or web page, any website page hosted through a third-party website platform, and any client portal, course portal, form, consultation, order, invoice, training, support, warranty, return, consulting project, marketing project, AI project, automation project, course, digital product, or other interaction with Infinity Partners, Secret Prompter, or any Infinity Partners brand, product, or service that refers to or is covered by this Privacy Policy.

Secret Prompter provides discreet presentation systems for executives, business professionals, speakers, presenters, performers, and other professional users. Infinity Partners also provides consulting, marketing, AI, automation, training, and related business services to business users and organizations. Our business model depends on client discretion, confidentiality, and responsible handling of client information. We do not sell client information. We do not rent client lists. We do not publicly identify clients or confirm that a person or organization has contacted us, consulted with us, purchased from us, received training from us, or used our products or services unless the client gives us permission, such as for a testimonial, approved public case study, or portfolio use.

Please read this Privacy Policy carefully. By using our website, submitting information to us, booking a consultation, accessing a client portal or course portal, signing or paying an invoice, purchasing a product, purchasing or using a service, enrolling in a course, downloading materials, or communicating with us, you acknowledge that we collect, use, disclose, and retain information as described in this Privacy Policy.

1. Relationship to Our Terms, Invoices, Agreements, and Other Policies

This Privacy Policy should be read together with our Terms and Conditions, Warranty, Returns & Refunds policy, invoices, proposals, statements of work, consulting agreements, course terms, product terms, client-portal terms, and other written agreements or policies that apply to a particular product, service, course, project, or transaction.

If there is a conflict between this Privacy Policy and our Terms and Conditions regarding privacy practices, this Privacy Policy controls for privacy matters. Our Terms and Conditions, invoices, proposals, statements of work, consulting agreements, course terms, and other applicable written agreements control for purchases, payment, scope of services, product use, consulting deliverables, acceptable use, intellectual property, disclaimers, limitation of liability, venue, dispute resolution, and other contractual matters.

Our Warranty, Returns & Refunds policy controls for Secret Prompter warranty coverage, return authorization, returns, refunds, restocking fees, and warranty remedies.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically through our websites and online tools, information generated through your relationship with us, and information we are authorized to access or process in connection with a product, service, course, consulting engagement, or support matter.

2.1 Contact and Identity Information

We may collect your name, company or organization name, title or role, email address, phone number, mailing address, billing address, shipping address, username, account credentials, and similar contact or identity information.

2.2 Consultation, Sales, and Order Information

We may collect information about your business needs, product interests, consulting needs, AI needs, marketing needs, training needs, course interests, use case, event type, project type, timing, audience, venue, support needs, selected product or service, selected accessories, invoice details, payment status, shipping information, warranty information, return information, and other details related to your inquiry, order, project, course, or potential engagement.

Because Secret Prompter products are sold through private consultation rather than retail checkout, we may collect information about your presentation needs, use case, event timing, audience, support needs, selected system, selected accessories, shipping information, training needs, warranty information, return information, and other details related to your order or potential order.

2.3 Payment and Transaction Information

Payments for Infinity Partners products and services, including Secret Prompter products and services, are made to Infinity Partners, Inc., unless an invoice expressly states otherwise.

We use third-party payment processors to process credit card payments through emailed invoice links. You generally provide payment card information directly to the payment processor, not to us. We rarely, if ever, hand-key or view a client’s full payment card number.

We may receive limited transaction information, such as payment status, amount paid, invoice number, transaction date, billing information, payment method, and limited card-related information such as card brand or last four digits, depending on what the payment processor provides.

We may also accept payment by check, wire transfer, or other methods we approve. If you pay by check, wire transfer, or similar method, we may collect information necessary to receive, apply, record, verify, and administer that payment.

We may change payment processors, invoice platforms, banks, or payment methods in the future. If we do, this Privacy Policy will continue to apply unless our privacy practices materially change.

2.4 Website, Client Portal, Course Portal, and Account Information

If we provide access to a website account, client portal, course portal, download area, training library, membership area, or other online resource, we may collect information related to your account registration, login credentials, portal access, course enrollment, course progress, training video access, viewed materials, document downloads, support resources, and related activity.

Portal credentials are personal to the authorized user and should not be shared unless we expressly authorize sharing in writing.

2.5 Client Content

“Client Content” means information, files, materials, data, and communications you provide to us, make available to us, authorize us to access, or ask us to use in connection with a consultation, purchase, course, training, support request, product setup, product use, warranty matter, return, consulting engagement, marketing project, AI project, automation project, website project, content project, or related service.

Client Content may include scripts, prepared remarks, talking points, outlines, audio recordings, video recordings, presentation decks, event information, audience information, confidential business information, company names, project details, personal stories, testimonial drafts, brand assets, customer avatars, marketing plans, sales processes, customer lists, lead lists, email lists, CRM exports, website content, website analytics, advertising information, social media information, project files, business documents, prompts, AI outputs, automation workflows, knowledge-base materials, internal procedures, product or service information, and other materials you provide or authorize us to access.

Client Content belongs to you or to the applicable client, subject to the terms of the applicable agreement. We use Client Content only as reasonably necessary to evaluate your needs, provide products or services, perform consulting work, configure or support a product or system, provide training or support, build or support AI or automation workflows, prepare deliverables, process your request, protect our rights, comply with law, or otherwise provide products or services you request.

We treat Client Content as confidential whether or not it is marked confidential.

2.6 Consulting Client Information

If you engage Infinity Partners for marketing consulting, AI consulting, automation consulting, content services, website services, business consulting, course development, training, or related services, we may collect and process information reasonably necessary to evaluate, perform, manage, and support the engagement.

This information may include business goals, marketing plans, sales processes, customer avatars, lead lists, customer lists, CRM exports, email lists, website content, website analytics, advertising information, social media information, brand assets, project files, business documents, prompts, AI outputs, automation workflows, knowledge-base materials, internal procedures, product or service information, and other information you provide or authorize us to access.

We may also receive access to third-party tools, platforms, files, accounts, or systems that you use in your business, such as website platforms, email platforms, CRM systems, file-storage systems, advertising platforms, analytics tools, automation platforms, AI tools, project-management tools, social media accounts, and related business software.

We use that access only as reasonably necessary to provide the services you request, troubleshoot issues, build or support workflows, perform authorized work, protect our rights, comply with law, or as otherwise permitted by our agreement with you.

You should not provide passwords, API keys, private tokens, regulated data, sensitive personal information, protected health information, financial account information, government identification numbers, or other highly sensitive information unless it is necessary for the engagement and we have agreed on an appropriate method for handling it. Where possible, you should use role-based access, limited permissions, delegated access, temporary credentials, or account-specific permissions rather than sharing master account credentials.

Consulting client materials and business information are Client Content under this Privacy Policy. We treat them as confidential whether or not they are marked confidential.

2.7 AI Tools, AI Products, Automation Tools, and Third-Party Platforms

In connection with business consulting, AI consulting, AI products, AI services, automation consulting, content work, website work, training, courses, or related services, we may use third-party AI tools, automation platforms, software services, APIs, hosting providers, file-storage systems, model providers, vector databases, workflow platforms, transcription tools, and other technology providers to perform work you request.

Information submitted to or processed through those tools may include prompts, instructions, drafts, project files, business information, knowledge-base materials, workflow data, training data, source documents, outputs, logs, or other Client Content.

We use these tools only as reasonably necessary to provide the services you request, test or support workflows, prepare deliverables, troubleshoot issues, improve work product, operate our business, or as otherwise permitted by our agreement with you.

Unless we agree otherwise in writing, you should not provide regulated, legally restricted, or highly sensitive data for use in AI tools, automation tools, or third-party platforms. This includes protected health information, financial account information, government identification numbers, children’s data, biometric identifiers, trade-secret materials you are not authorized to disclose, or personal information you do not have the right to provide.

Where commercially reasonable and appropriate for the engagement, we seek to use business, enterprise, workspace, API, or other account settings that limit third-party use of Client Content for provider model training. However, third-party AI tools and software platforms are governed by their own terms, privacy policies, security practices, and settings. We do not control those providers except through the contractual and account settings available to us.

If you ask us to build, configure, train, test, or deploy an AI product, chatbot, agent, assistant, automation, knowledge base, workflow, or similar tool for use by you, your employees, your customers, or the public, you are responsible for determining what privacy notices, consents, policies, disclaimers, account permissions, and legal controls are required for your use case unless our written agreement expressly states otherwise.

We do not intentionally use Client Content to train public or general-purpose AI models unless the client authorizes that use or the applicable written agreement expressly permits it.

2.8 Course, Training, and Digital Product Information

If you purchase, enroll in, access, or use one of our courses, trainings, digital products, templates, downloads, workshops, webinars, or group programs, we may collect information related to registration, purchase, access, participation, attendance, course progress, assignments, comments, questions, downloads, recordings, certificates, support requests, and communications.

If a course, webinar, workshop, or group session is recorded, the recording may include your name, voice, image, comments, questions, chat messages, or other information you choose to share. We may use those recordings to provide the course or training, make replays available, improve materials, provide support, or operate our business. We will not use a participant’s name, likeness, testimonial, or clearly identifying statement for public marketing without permission.

2.9 Training and Meeting Recordings

We may record client training sessions, troubleshooting sessions, consulting sessions, course sessions, workshops, webinars, or similar meetings when the recording is intended to help the client review the training later, provide a replay, document project instructions, support quality control, or provide follow-up.

We record training, consulting, or support sessions only after notice is provided through the meeting platform, verbally, in the invitation, or otherwise in context. If you do not want a one-to-one session recorded, tell us before the recording begins, and we will either not record or will discuss an alternative way to provide training or support.

For group courses, webinars, workshops, or events, recording may be part of the service. If you do not want your name, voice, image, chat messages, questions, or comments included in a group recording, you should avoid sharing them during the recorded session or contact us about available alternatives.

We may use video-conferencing, online-meeting, telephone, webinar, course, or other communications tools for consultations, training, support, courses, and related services. If a session is recorded, we will use the recording for the purpose for which it was made, such as client reference, course replay, training follow-up, troubleshooting, project documentation, internal quality control, or support. If a session is recorded, we will use the recording for the purpose for which it was made, such as client reference, course replay, training follow-up, troubleshooting, project documentation, internal quality control, or support.

2.10 Text Messages and Telephone Communications

We may communicate with you by phone or text message for transactional, shipping, training, customer support, scheduling, urgent service, order-related, project-related, and account-related purposes.

We do not currently send marketing text messages. We do not use automated text messaging systems for marketing. We send text messages for transactional or customer-service purposes, such as scheduling, shipping, training, support, order updates, urgent product-service communications, and project coordination.

Standard message and data rates may apply. You may reply STOP, ask us by text, email, or phone to stop texting you, or otherwise tell us not to contact you by text. If you ask us not to text you, we may still need to communicate with you by email, phone, postal mail, or another method to complete an order, provide support, coordinate shipping, handle a warranty or return matter, manage a project, provide a service, or comply with legal or business obligations.

2.11 Secret Prompter Custom Earpiece and Ear-Impression Information

If you order or request a Secret Prompter custom-molded earpiece, we may receive, handle, ship, or store information and materials related to your ear impressions, custom fit, audiologist communications, fit issue, remake request, photos, videos, or related support.

We use custom earpiece and ear-impression information only as reasonably necessary to obtain, manufacture, remake, replace, support, or document a custom-molded earpiece or related product support issue.

We may share this information with the manufacturer or service provider that produces or supports the custom earpiece, with shipping carriers, and with other service providers as necessary to provide the custom earpiece or related service. We do not disclose the identity of proprietary manufacturers or suppliers where doing so would reveal confidential business information, trade secrets, or intellectual property.

We do not use ear impressions, ear-fit information, photos, videos, or related materials to identify, authenticate, profile, or make decisions about a person apart from manufacturing, fitting, remaking, replacing, supporting, or documenting the custom earpiece.

Secret Prompter products are not medical devices or hearing aids. Infinity Partners is not a healthcare provider. Our handling of ear impressions, fit information, or custom earpiece materials is for product manufacturing and support purposes only.

2.12 Website, Device, and Log Information

We may use analytics, SEO, website-performance, advertising, retargeting, conversion-tracking, social media, and similar technologies on our websites and online properties. These technologies may include cookies, tags, pixels, scripts, local storage, device identifiers, advertising identifiers, and similar tools provided by website platforms, hosting providers, analytics providers, advertising providers, SEO providers, social media platforms, and website-performance providers.

We may use these technologies to operate and secure our websites, understand website traffic and usage, improve website performance, improve search visibility, troubleshoot technical issues, measure marketing effectiveness, deliver or measure advertising, understand traffic sources, personalize or improve user experience, and improve our products and services.

These providers may collect or process information directly from your browser or device, including IP address, browser type, device type, operating system, referring page, pages viewed, date and time of visit, time spent on pages, clicks, form interactions, traffic source, search terms, general location inferred from IP address, cookie identifiers, advertising identifiers, and similar usage or analytics information. They may combine that information with other information according to their own privacy policies, terms, technologies, and account settings.

We do not use analytics, advertising, retargeting, conversion-tracking, or similar tools to publicly identify Secret Prompter clients, disclose confidential Client Content, or sell Client Content. We do not sell personal information or rent client lists.

Where applicable law treats certain advertising, analytics, retargeting, or cross-context behavioral advertising activities as a “sale,” “sharing,” targeted advertising, or similar regulated disclosure, we will provide any legally required notice, consent, opt-out mechanism, or privacy choice.

2.13 Email and File-Exchange Information

If you communicate with us by email, we may collect the contents of your message, your email address, attachments, metadata, and related communications.

When we exchange files with clients, files may be stored in secure file-transfer, file-storage, email, or business systems we use to operate and support our company. Files and business records may also be stored in secure internal business systems, encrypted storage, controlled storage locations, or other appropriate business systems.

2.14 Testimonial, Portfolio, and Client-Results Information

If you give us permission to use your name, testimonial, image, company name, logo, project description, case study, portfolio item, review, result, or other identifying information, we may use that information in accordance with the permission you provide.

We may also describe client results, use cases, projects, or stories in anonymized or de-identified form. We may do so only when we reasonably believe the description does not identify the client and does not include enough detail for a reasonable person to identify the client.

We do not use a client’s name, company name, likeness, logo, identifying testimonial, identifying case study, or identifying client story without permission.

3. Sources of Information

We collect information from the following sources:

(a) directly from you, when you submit a form, book a consultation, email us, text us, call us, pay an invoice, access a portal, send files, order a product, request support, request warranty service, request a return, enroll in a course, download materials, or engage us for consulting or other services;

(b) automatically from our websites, website platforms, portals, course platforms, forms, and online tools;

(c) from service providers, such as payment processors, website hosts, scheduling tools, meeting platforms, email providers, shipping carriers, file-storage providers, course platforms, AI tools, automation tools, software platforms, and analytics providers;

(d) from audiologists, custom earpiece manufacturers, or related service providers, if you request or purchase a custom-molded earpiece;

(e) from client-authorized accounts, systems, platforms, files, or databases in connection with a consulting, AI, marketing, website, automation, or support engagement;

(f) from public sources or third parties where reasonably relevant to a business relationship, fraud prevention, legal compliance, marketing, research, or protection of our rights; and

(g) from your customers, employees, contractors, users, or business contacts if you provide or authorize access to that information as part of a consulting, AI, automation, marketing, website, or related engagement.

4. How We Use Information

We may use information for the following purposes:

(a) to operate, maintain, and improve our websites, portals, courses, products, services, and business;

(b) to respond to inquiries, schedule consultations, conduct calls, and evaluate whether a product, service, course, or consulting engagement is appropriate for your needs;

(d) to build, configure, test, ship, support, service, repair, replace, remake, or document products and components;

(e) to provide consulting, marketing, AI, automation, website, content, training, course, support, and related services;

(f) to build, test, configure, support, or document AI products, automations, workflows, assistants, CustomGPTs, chatbots, knowledge bases, prompts, templates, digital products, course materials, or other deliverables;

(g) to process and support Secret Prompter custom-molded earpiece orders, ear impressions, fit issues, remakes, replacements, and related support;

(h) to provide access to training videos, manuals, document downloads, course materials, portals, templates, digital products, and other resources;

(i) to provide troubleshooting, customer support, warranty service, returns, refunds, project support, and related communications;

(j) to communicate with you by email, phone, text message, postal mail, video call, portal message, or other means regarding consultations, orders, shipping, training, support, warranty, returns, refunds, account access, course access, project work, deliverables, and administrative matters;

(k) to maintain the confidentiality and security of client engagements, Client Content, product information, consulting materials, AI project materials, and business records;

(l) to protect against fraud, unauthorized access, misuse of our websites or portals, chargebacks, legal claims, security incidents, or other harmful activity;

(m) to comply with legal, tax, accounting, regulatory, subpoena, court order, law enforcement, and other legal obligations;

(n) to enforce our Terms and Conditions, invoices, policies, agreements, intellectual property rights, and other legal rights;

(o) to maintain internal business records, including accounting, customer service, warranty, return, tax, legal, compliance, and operational records;

(p) to send newsletters, announcements, promotional communications, course announcements, product updates, or consulting-service updates if we begin doing so and if permitted by law;

(q) to use testimonials, portfolio items, case studies, or client results with permission;

(r) to use anonymized, aggregated, or de-identified information for business analysis, product improvement, service improvement, marketing analysis, training, or internal operations; and

(s) for any other purpose with your consent or as permitted by applicable law.

5. Client Confidentiality

Confidentiality is central to our business. We understand that your interest in, purchase of, or use of Secret Prompter products may be sensitive. We also understand that your scripts, prepared remarks, audio files, presentation materials, consulting materials, marketing plans, customer information, AI project materials, automation workflows, business strategies, internal procedures, and event details may contain confidential, proprietary, strategic, personal, or business-sensitive information.

We treat Client Content as confidential whether or not it is marked confidential.

We do not sell Client Content. We do not publicly identify clients. We do not publicly disclose, confirm, or advertise that a person or organization contacted us, consulted with us, purchased from us, received training from us, enrolled in a course, engaged us for services, or uses our products or services unless that person or organization gives us permission.

We may disclose Client Content or the fact of a client engagement only as reasonably necessary to:

(a) provide a consultation, product, course, training, support, warranty service, return, refund, consulting service, marketing service, AI service, automation service, website service, content service, or other service the client requests;

(b) build, configure, manufacture, ship, support, repair, remake, replace, or test a product or component;

(c) build, test, configure, support, or document a consulting deliverable, AI product, automation, workflow, assistant, agent, project, chatbot, knowledge base, prompt, template, course, or related work product;

(d) work with a service provider that helps us operate our business, such as a payment processor, website host, meeting platform, course platform, file-storage provider, email provider, shipping carrier, custom earpiece manufacturer, AI tool provider, automation tool provider, software provider, IT provider, accountant, attorney, or other professional adviser;

(e) protect our legal rights, collect amounts owed, prevent fraud, investigate misuse, respond to a dispute, or enforce our agreements;

(f) comply with law, subpoena, court order, legal process, or lawful government request; or

(g) use an anonymized, aggregated, de-identified, or non-identifying client story, example, result, or project description, provided we reasonably believe the description does not identify the client.

We may use testimonials, case studies, client names, company names, logos, images, portfolio items, or other identifying information only with permission.

6. Client-Provided Third-Party Data

Some clients may provide or authorize access to information about their customers, prospects, leads, employees, contractors, website visitors, social media followers, email subscribers, CRM contacts, or other third parties in connection with marketing, AI, automation, website, content, or consulting services.

If you provide or authorize access to third-party data, you represent that you have the right to provide or authorize that access and that your collection and use of that data complies with applicable law, your own privacy notices, your contracts, and any applicable platform terms.

Unless we agree otherwise in writing, you remain responsible for determining what notices, consents, opt-outs, data-rights processes, data-processing terms, and other privacy or compliance obligations apply to your own customers, prospects, users, employees, contractors, and business contacts.

We use client-provided third-party data only as reasonably necessary to provide the requested services, operate the project, build or support authorized workflows, prepare deliverables, troubleshoot issues, protect our rights, comply with law, or as otherwise permitted by our agreement with you.

7. Sensitive and Regulated Information

Unless we expressly agree otherwise in writing, our products and services are not intended to collect or process highly sensitive or regulated information, including protected health information, financial account numbers, payment card numbers, government identification numbers, children’s personal information, precise geolocation data, biometric identifiers, criminal-history information, or other sensitive personal information.

You should not provide highly sensitive or regulated information unless it is necessary for the product or service you request and we have agreed on an appropriate method for handling it.

Infinity Partners is not a healthcare provider, financial institution, payment card processor, law firm, tax firm, or regulated data custodian unless an applicable written agreement expressly says otherwise. We do not enter into HIPAA business associate agreements or similar regulated-data agreements unless expressly agreed in writing.

8. How We Disclose Information

We may disclose information to the following categories of recipients:

8.1 Website, Portal, Course, and Technology Providers

We may disclose information to website hosting, website platform, portal, course platform, form, security, IT, file-storage, and related technology providers, and other providers we use to operate our websites, portals, courses, forms, and online resources.

8.2 Scheduling, Meeting, Training, and Communications Providers

We may disclose information to scheduling providers, online-meeting providers, video-conferencing providers, telephone providers, training platforms, recording tools, messaging tools, webinar platforms, course platforms, and related communications providers.

8.3 Payment, Invoice, Accounting, and Financial Providers

We may disclose information to payment processors, invoice platforms, banks, wire-transfer providers, accounting providers, tax preparers, bookkeepers, and financial institutions.

8.4 Email, Communications, and File-Exchange Providers

We may disclose information to email providers, communication providers, file-transfer providers, cloud-storage providers, business software providers, and related technology providers.

8.5 Shipping and Delivery Providers

We may disclose information to shipping carriers and delivery providers to ship products, receive returns, process warranty service, ship custom earpiece materials, and manage delivery issues.

8.6 Custom Earpiece and Product Vendors

We may disclose information to manufacturers, suppliers, audiologists, and product-service providers as needed to provide Secret Prompter custom-molded earpieces, product components, repairs, replacements, remakes, warranty service, or related support. We do not disclose proprietary vendor identities where doing so would reveal confidential business information, trade secrets, or intellectual property.

8.7 AI, Automation, Software, and Cloud Providers

We may disclose or process information through third-party AI tools, model providers, automation platforms, APIs, workflow tools, vector databases, transcription tools, hosting providers, cloud platforms, software applications, and related technology providers where reasonably necessary to provide products, services, courses, consulting deliverables, support, or internal operations.

8.8 Advertising, Marketing, and Analytics Providers

If we use advertising, analytics, email marketing, newsletter, CRM, social media, or similar providers, we may disclose information as reasonably necessary to operate those tools, manage communications, analyze performance, or provide services. We do not currently sell personal information or rent client lists.

8.9 Professional Advisers

We may disclose information to attorneys, accountants, tax advisers, insurance providers, auditors, consultants, and other professional advisers as reasonably necessary for business, legal, tax, accounting, insurance, risk-management, or compliance purposes.

8.10 Legal, Safety, and Rights Protection

We may disclose information if we believe disclosure is necessary or appropriate to comply with law, subpoena, court order, legal process, law enforcement request, government request, tax obligation, regulatory requirement, or to protect our rights, property, safety, customers, business, or others.

8.11 Business Transfers

If we are involved in a merger, acquisition, reorganization, sale of assets, financing, transfer of business, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to reasonable confidentiality protections where appropriate.

8.12 With Your Permission

We may disclose information with your permission or at your direction.

9. No Sale of Personal Information

We do not sell personal information. We do not rent client lists. We do not sell Client Content. We do not sell or disclose client identities to data brokers.

We may use analytics, SEO, website-performance, advertising, retargeting, conversion-tracking, social media, and similar tools to understand website traffic, improve website performance, improve search visibility, measure marketing effectiveness, and advertise our products and services.

Our use of analytics, advertising, retargeting, conversion-tracking, or similar tools does not permit us to sell Client Content, sell client identities, publicly identify clients, or disclose confidential Client Content.

If applicable law treats certain advertising, analytics, retargeting, or cross-context behavioral advertising activities as a “sale,” “sharing,” or similar regulated disclosure, we will provide any legally required notice, consent, or opt-out mechanism.

10. Cookies and Similar Technologies

Cookies are small files placed on your browser or device. Pixels, tags, scripts, local storage, software development kits, and similar technologies may also be used to collect or store information or enable website, analytics, advertising, security, or performance functions.

Our website platforms and technology providers may use cookies and similar technologies for website operation, security, performance, analytics, login functionality, fraud prevention, session management, personalization, advertising, conversion tracking, retargeting, and related purposes.

We may use cookies, tags, pixels, analytics tools, SEO tools, website-performance tools, advertising tools, retargeting tools, conversion-tracking tools, social media tools, and similar technologies on our websites, including tools provided by website platforms, analytics providers, advertising providers, SEO providers, social media platforms, hosting providers, and other technology providers.

These technologies may help us understand website traffic and usage, improve website performance, measure marketing effectiveness, improve search visibility, troubleshoot technical issues, remember preferences, support login functionality, protect our websites, deliver advertising, measure advertising performance, and understand whether visitors interact with our websites, forms, ads, emails, or content.

You can set your browser to refuse cookies or alert you when cookies are being sent. You may also be able to manage certain cookie, advertising, or privacy preferences through browser settings, device settings, platform settings, or third-party opt-out tools. If you disable cookies, some parts of our websites, portals, course platforms, or services may not function properly.

Where required by applicable law, we will provide cookie notices, consent tools, opt-out mechanisms, or other legally required choices.

11. Communications and Marketing

We may send you transactional, administrative, support, shipping, training, warranty, return, refund, invoice, payment, account, course, project, and similar business communications. These communications are not marketing communications, and you may not be able to opt out of them while you have an active order, account, support matter, warranty matter, return, refund, course enrollment, project, or other business relationship with us.

We do not currently send marketing text messages. We do not use automated text messaging systems for marketing. We may communicate by text message for shipping, scheduling, support, training, customer service, project coordination, urgent order-related matters, and similar transactional purposes.

We may send newsletters, product updates, course announcements, consulting-service updates, or promotional emails. If we send marketing emails, you may unsubscribe by following the instructions in the email or contacting us. Even if you unsubscribe from marketing emails, we may still send transactional or administrative communications.

12. Training Recordings, Course Recordings, and Replays

Recordings may contain your name, voice, image, questions, product setup, support issues, consulting instructions, project details, presentation details, Client Content, chat messages, or other information discussed or shared during the session.

We record only after notice is provided through the meeting platform, invitation, course page, verbally, or otherwise in context. If you do not want a one-to-one session recorded, tell us before recording begins. If recording is not appropriate, we may provide training or support without recording or discuss another reasonable approach.

We may store recordings in our business systems, meeting platform, course platform, email system, file-storage system, secure internal business systems, controlled storage locations, or other appropriate storage locations. We may share a recording with the applicable client, course participants, authorized users associated with the client engagement, or others for whom the recording was intended.

We do not publicly post a private client training recording without permission. We do not use a client’s private training recording for public marketing without permission.

13. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide products and services, maintain client records, administer portals and courses, support warranty obligations, process returns and refunds, maintain accounting and tax records, resolve disputes, enforce agreements, protect our rights, prevent fraud, comply with legal obligations, and operate our business.

Because Secret Prompter systems may require support, warranty records, order history, configuration details, training history, and service history may be retained for a period reasonably necessary to support the product and protect our legal and business interests.

Because consulting, AI, automation, website, content, course, and marketing projects may require future support, project history, source files, configuration details, platform notes, deliverables, and related records may be retained for a period reasonably necessary to support the project, document work performed, provide future services, and protect our legal and business interests.

We may retain invoices, payment records, tax records, warranty records, return records, shipping records, project records, consulting records, course records, and related business records for as long as required or advisable for tax, accounting, legal, compliance, and dispute-resolution purposes.

We may retain Client Content for as long as reasonably necessary to provide requested services, support a client relationship, document work performed, provide training or support, comply with law, resolve disputes, or protect our rights. You may ask us to delete Client Content, and we will evaluate the request in light of our legal, business, technical, and contractual obligations.

We may retain anonymized, aggregated, or de-identified information that does not reasonably identify you.

14. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse. These measures may include access controls, password-protected systems, business storage controls, limited internal access, use of reputable service providers, and other reasonable safeguards appropriate to our business.

No method of transmission over the Internet and no method of electronic or physical storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and for notifying us promptly if you believe your account, files, communications, API keys, platform credentials, project information, or other information have been compromised.

If we determine that a security incident requires notice under applicable law, we will provide notice as required by law.

15. Your Choices and Requests

You may contact us to request that we update, correct, access, or delete personal information we maintain about you. We may need to verify your identity before responding. We may deny or limit a request where permitted or required by law, including where information must be retained for legal, tax, accounting, warranty, return, security, fraud-prevention, dispute-resolution, contractual, or legitimate business purposes.

You may also contact us to:

(a) update your contact information;

(b) request access to certain information we maintain about you;

(d) unsubscribe from marketing emails we may send;

(e) ask us to stop sending non-essential text messages;

(f) request that we not use your name, company name, logo, image, testimonial, portfolio item, case study, or identifying client story publicly;

(g) request removal of delegated access or project access credentials where reasonably possible; or

(h) ask questions about our privacy practices.

We will make reasonable efforts to respond to privacy requests in a reasonable time, subject to applicable law, verification, technical limitations, and our need to retain certain records.

16. State Privacy Rights

Certain state privacy laws may provide residents of those states with specific rights regarding personal information. These rights may include the right to know, access, correct, delete, obtain a copy of, or opt out of certain uses or disclosures of personal information.

Based on our current business size, business model, and data practices, we do not believe we are currently subject to the California Consumer Privacy Act as amended by the California Privacy Rights Act. We do not sell personal information for money, do not rent client lists, and do not knowingly sell or share the personal information of minors. If applicable law treats any advertising, analytics, retargeting, cross-context behavioral advertising, targeted advertising, or similar activity as a “sale,” “sharing,” or other regulated disclosure, we will provide any legally required notice, consent, opt-out mechanism, or privacy choice.

To exercise any privacy right available to you under applicable law, contact us using the information in the “Contact Us” section below. We may verify your identity and may request information reasonably necessary to process your request. We will not discriminate against you for exercising a privacy right, but some requests may limit our ability to provide products, services, support, warranty service, portal access, course access, consulting services, or related business functions.

17. California Privacy Notice

We may collect the categories of personal information described in this Privacy Policy, including identifiers, contact information, commercial information, payment and transaction information, internet or electronic network activity information, audio or visual information from recorded training or video sessions, communications, professional or business information, education or course information, custom earpiece and ear-impression information, project information, consulting information, AI project information, and information you provide as Client Content.

We collect, use, disclose, and retain information for the business and commercial purposes described in this Privacy Policy. We disclose information to the categories of service providers and third parties described in this Privacy Policy.

If California privacy law applies to a particular request or to our relationship with you, we will comply as required by applicable law. You may contact us using the information in the “Contact Us” section below.

18. Children’s Privacy

Our websites, products, client portals, course portals, consultations, training, courses, and services are intended for users who are 18 years of age or older. They are directed to business professionals, executives, presenters, performers, speakers, entrepreneurs, business owners, consultants, marketers, and other professional users.

Our websites, products, portals, courses, consultations, training, and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. We also do not knowingly sell products or services to minors.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. If you believe a child has provided personal information to us, please contact us.

19. International Users

Infinity Partners, Inc., is operated from the United States. Our websites, products, courses, consulting services, and business operations are directed primarily to users and clients in the United States.

Secret Prompter currently sells only inside the United States. We may in the future sell to customers in other locations. Our website and business are operated from the United States, and information we collect is processed and stored in the United States.

If you access our websites, enroll in a course, purchase a digital product, or communicate with us from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your jurisdiction.

We do not currently target sales to the European Union, European Economic Area, United Kingdom, or other international markets. If our international sales or marketing practices materially change, we may update this Privacy Policy.

20. Third-Party Websites, Platforms, and Services

Our websites, emails, invoices, portals, course platforms, communications, deliverables, or consulting work may contain links to or use third-party websites, platforms, payment pages, scheduling tools, meeting platforms, shipping tools, video platforms, AI tools, automation tools, hosting providers, software tools, or other third-party services.

We do not control those third parties and are not responsible for their privacy practices, security, content, terms, model-training practices, data-retention practices, output quality, or platform availability.

You should review the privacy policies and terms of any third-party service you use or ask us to use, including website platforms, hosting providers, scheduling tools, video-conferencing providers, payment processors, email providers, file-storage providers, shipping carriers, AI providers, automation providers, course platforms, CRM systems, advertising platforms, analytics tools, and other applicable service providers.

21. Do Not Track, Cookie Preferences, and Global Privacy Controls

Some browsers and devices offer “Do Not Track,” Global Privacy Control, cookie-preference, or similar signals. There is not a single uniform industry standard for responding to all such signals.

Where required by applicable law and technically feasible for our websites and tools, we will honor legally recognized opt-out preference signals, cookie choices, or similar privacy controls. Where a signal is not legally required, technically supported, or applicable to our data practices, we may not respond to it.

You may also manage certain cookies, analytics, advertising, or privacy preferences through your browser settings, device settings, website cookie tools, platform settings, or third-party opt-out tools.

22. Business Transfers

If Infinity Partners, Inc., Secret Prompter, or any part of our business is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, transfer of business, or similar transaction, information may be transferred as part of that transaction.

If that happens, we will take reasonable steps to require that the recipient handle personal information in a manner consistent with this Privacy Policy or provide notice where required by law.

23. Legal Disclosures

We may disclose information when we believe disclosure is necessary or appropriate to comply with applicable law, regulation, subpoena, court order, legal process, tax obligation, law enforcement request, government request, or to protect our rights, property, business, customers, personnel, or others.

We may also disclose information to investigate, prevent, or respond to fraud, security incidents, unauthorized access, misuse of our products, services, websites, portals, courses, AI tools, automations, chargebacks, payment disputes, violations of our Terms and Conditions, or other harmful or unlawful activity.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the effective date above. The updated Privacy Policy will apply when posted, unless otherwise stated.

If we make material changes to our privacy practices, we may provide additional notice where required by law or where we determine it is appropriate. Your continued use of our websites, portals, courses, products, or services after an updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.

25. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Infinity Partners, Inc.
Owner and operator of the Secret Prompter brand and operating division
PO Box 282
Brentwood, TN 37024

Phone: (615) 333-7546
Email: [email protected]

26. Client Confidentiality Summary

Infinity Partners’ business model depends on client discretion and confidentiality. We do not sell your information. We do not rent client lists. We do not publicly identify you as a client unless you give us permission.

We treat Client Content as confidential whether or not it is marked confidential. This includes Secret Prompter client identity, scripts, audio, presentation materials, training recordings, product-use information, consulting materials, marketing plans, customer lists, business strategies, AI project materials, automation workflows, course-related private submissions, and related Client Content.

We do not disclose your Client Content or the fact that you use Infinity Partners products or services except as needed to provide the product or service you request, operate our business, work with necessary service providers, protect our rights, use anonymized or de-identified examples, or comply with law.